At Elena Pads, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect basic information from you when you interact with us, including:
- Name
- Contact details (email address, phone number, delivery address)
- Order details and communication history
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your orders or inquiries
- Improve our customer service and product offerings
3. Payment Information
We only accept Cash on Delivery (COD). No online payment or banking details are collected or stored.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties except when required to fulfill your order (e.g., with delivery partners).
5. Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure.
6. Opt-Out Instructions
If you no longer wish to receive communication from us, you may opt out at any time by emailing us at [email protected] with the subject line “Opt Out”. Your request will be processed promptly.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].